FAQ's

HOW QUICKLY CAN YOU ANSWER MY QUESTION?

We answer messages and emails in the order they are received and we try to respond as promptly as possible. We mostly reply within 24 hours of receiving a message or email.

 

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN PLACED?

Once an order is placed, our warehouse staff can pack and ship your order within 24 hours, so it's not always possible to process address change requests. If you notice an error, please email us ASAP with your name and order # so we can try to make a correction(s) to your package before it departs. There's no guarantee we can make it, especially once it leaves our warehouse, but we'll do everything we can!

 

HOW LONG IS THE PROCESSING & SHIPPING PERIOD?

Transit time is 3 to 5 Working Day (Monday to Friday) 
Handling time is 1 to 2 Working Day (Monday to Friday)
The order cut-off time will be 12: 00 AM. Time Zone: (GMT+04:00) Gulf Standard Time (Dubai)

 

HOW CAN I CONTACT?

CONTACT US:

Address: 3 21-A St - Al Khabaisi - Dubai - United Arab Emirates

Phone Number: +971 58 804 9576

Email: support@tagluststore.com